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Privacy policy

Your information deserves clarity and care.

Information we collect

When you contact KAlexanderLLC, complete an assessment, or request a Texas electricity bill review, we may collect information you voluntarily provide, including your name, email address, phone number, goals, preferred contact time, Texas ZIP code, current electricity provider, written notes, and an uploaded electricity bill.

How information is used

Information is used to review your request, respond to you, identify relevant services or educational resources, evaluate available Texas electricity options when requested, maintain business records, improve the website, and protect against misuse.

Uploaded electricity bills

Uploaded bills are used only to evaluate the bill-review request and related customer support. Do not upload unrelated financial, medical, identity, or account documents. Submission does not enroll you, switch your provider, guarantee savings, or create a contractual obligation.

Sharing and service providers

KAlexanderLLC does not sell your personal information. Information may be shared with service providers that support website hosting and secure data storage, or with relevant electricity-provider partners when necessary to fulfill a request and permitted by you. Information may also be disclosed when required by law or to protect rights and security.

Retention and security

Reasonable administrative and technical measures are used to protect submitted information. No online system can guarantee absolute security. Information is retained only as reasonably necessary for the purposes described here, business records, dispute prevention, and legal obligations.

Your choices

You may request access, correction, or deletion of information you submitted, subject to applicable recordkeeping requirements. You may also ask KAlexanderLLC to stop nonessential follow-up communications.

Contact

Questions or privacy requests may be sent to KAlexanderLLC@icloud.com or made by calling 347-898-0456.